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Reach Out to Us

Online: You can reach us by leaving a message on the Chat Icon on the bottom right of the screen or Facebook Messenger or email us at for help! Please keep in mind our business hours 10am-6pm Monday-Friday. Please include your order number if your question is related to an order.
Phone Support is available at 888-269-3154 for those that cannot use social media or email.  Online ordering is just as safe as ordering with us over the phone. Our phone hours are M-F 10am-3pm PST. If the line is busy, please leave a voicemail and we will do our best to respond within 24 hours.     
Production Facility:

Innovet Pet Products
1440 w 178th street
Gardena, CA 90248